Events

​Join us on June 10th at 10am PT to chat about creating your tech landscape diagram, the platforms you’re using, and how those platforms are talking to each other.

​Stan Gromer from Anaplan will be presenting on how they handled single sign-on between all of their platforms. If you’re interested in presenting on something - let us know!

​We can’t wait to see you there. 🎉

Community Tech Stacks

Learn about Community Ops — and why it's the next big industry game-changer — with Holly Firestone.

Ops Top Dogs: A Special Breed of Community Professionals

 is super important as a Community Operations person. We’re the detectives and the people who see trends, bottlenecks, and improvement areas.

Join us and hear Colton Beach from Unqork, Klara Horton from Gather, and Steph Nakano from 

Observing your Community

Operations start with carefully developed 

Do you have a planning success story to share? Tips + tricks? Or maybe you're currently planning something. We want to hear from you! Email us at ops4community@gmail.com

Community Planning 

Reach out to us if you have a story to share! 

Scaling your Community

Tracking your community is essential. Whether you're tracking engagement, success, or pain points there are always lessons to learn. We’ll hear from Amanda Peterson, Community Manager at Mural and Nick Dijkstra, VP of New Product at Community Club!

Have any stories to share? Reach out to us at 

Tracking your Community

Join us to talk about various ways to optimize your community. We will hear from the amazing Andy Claremont from Go Daddy and Liz Friedland, Head of Community at Landing!

Optimizing your Community

We love our platforms and tools that make our communities run. From platform selection, vendor management, platform implementations, migrations, and integrations, it’s a huge part of a Community Operations person’s job to oversee the tech stack. Come and listen to peers share their stories about community platforms for CommOps.

Community Platform Management

Save the date! Our next Community OPServations meeting will be about 

Thursday, April 21st at 10am PST/12pm CST

! If you have amazing internal or external documentation that you’re super proud of and want to brag about, have general tips and tricks, or recently did an initiative related to documentation, we’d love to hear from you! We wouldn’t be where we are today without people raising their hands to come and speak.

Community Documentation

OPServations Anniversary!

Our next Community OPServations meeting will be about Community Budget and is on Thursday, July 28th at 10am PT/12pm CT.

We're excited to host a panel discussion with Jill Ross (Director of Community @ Fivetran), Steph Nakano (SFDC Slack Community Manager @ Salesforce), and Pixie Cigar (Director of Online Communities @ Teach For All). <3 

Feel free to reach out to us if you’re interested. Hope to see y’all there!

Community Operational Budget

Our next Community OPServations meeting will be about Community Operational Guidance and is on Thursday, September 1st at 10am PT/12pm CT.

Community Operations is a team sport and providing education and guidance to your team members is so important. Guidance can include things like:

Join us as we listen to CommOps experts share their experiences with 

Community Operational Guidance

Tiffany Oda will present her talk on The Intersection of Community Operations and Customer Success Operations! She recently presented this at the Gainsight Pulse conference and we can't wait for her to share it with us. <3 