The Future of Omni-Channel Strategy: Online-Merge-Offline (OMO)
As the lines between digital and physical retail continue to blur, the next frontier is here: Online-Merge-Offline (OMO). Join industry leaders and innovators as we explore how today's retailers are designing seamless, data-powered customer experiences that unify every touchpoint — from store to screen and back again.
Whether you are a brand, retailer or brand strategist, this panel will deliver actionable insights and bold visions for the future of commerce.
Speakers:
Alibaba Group - Kristina Hui, Head of Business Development
Hobbs London, Fiona Cox, Merchandise and Trade Director
Penningtons Manches LLP, Anna Frankum, Partner
Moderated By Annie Siara, Founder & CEO ONEWAYX
ONEWAYX helps brands and retailers increase revenue by transforming static online stores into shoppable, interactive experiences.
Key Takeaways from the Panel Discussion
Seamless Customer Journeys
Discover how leading brands are creating seamless transitions across online platforms, physical stores, mobile apps, and ensuring a unified customer experience.
The Technological Backbone of OMO
Explore the architecture that supports this seamless experience, including real-time inventory visibility, unified customer data, and cross-channel operations that can scale with demand.
Insights from the Industry Leaders
Gain firsthand insight, stories and case studies from industry leaders who are successfully implementing OMO strategies — the successes, the challenges, and what lies ahead.
Who Should Attend?
Retail and eCommerce professionals
CXand innovation leads
Marketing and data teams
Investors and futurists interested in the retail-tech intersection
Disclaimer: Right of Approval
Please note that RSVP or ticket registration does not guarantee admission. We reserve the right to review all sign-ups and approve attendees at our sole discretion to ensure a safe, relevant, and well-curated experience for all participants. You will receive a confirmation email if your registration has been approved. We appreciate your understanding.