

RAG in the Real World: Lessons from Implementing AI Agents in Business Workflows
Startup teams are overwhelmed - not by lack of ideas, but by operational bottlenecks. While AI is often hyped, we’ve been putting it to work.
In this talk, we share what we’ve learned from building and deploying Retrieval-Augmented Generation (RAG) agents inside real-world startup tools like Slack, CRMs, and spreadsheets.
We’ll walk through how we integrated RAG pipelines into day-to-day operations, what failed, what improved, and what we’d do differently. Topics include:
How to structure your company’s internal knowledge so it’s AI-friendlyAvoiding hallucinations when connecting LLMs to live business data
Concrete use cases: automating repetitive sales queries, ops Q&A, and internal support
Metrics that matter: tracking real-world impact and ROI of conversational agents
This session is for founders, technical leads, product managers, and builders interested in practical applications of GenAI - beyond the playground demos. You’ll leave with frameworks, failure modes, and integration patterns to apply to your own startup operations.
Meet the Speakers:
Announcing soon - stay tuned!
This event is done in partnership between Startup Boston and OrangeLoops.