How To Deal With Difficult People

​We've all dealt with "difficult" people. Some might say that YOU are that difficult person :) In reality there are no difficult people, there are only people who are different to us and whose behaviour doesn't match our expectations.

This workshop will help you understand the key personality traits and will empower you to use this knowledge as a strategic tool in your daily interactions at work and beyond.

• ​Understand 4 main personality types

• ​Learn how personality type affects communication preferences, fears and motivations

• ​Discover where some types can “clash” and how to ensure everyone is working to their strengths

• ​Map out your stakeholders' “terrain” based on the different represented personalities

• ​Create an action plan to improve your key collaborations