Office Hours: Agentic Voice and Telephony
As businesses strive to enhance customer interactions, agentic approaches (where AI-powered systems and human agents work dynamically) are transforming voice-based customer care and sales.
While agentic AI progresses 10 times faster, compared to other technology - it still relies on voice conversations and phone calls to be productive.
Join us for an interactive discussion about how voice agents become customer success superheroes, when combined with more than a phone number. We’ll discuss key challenges in combining AI and human agents, and connecting these through smarter communications channels, on multiple platforms.
Come with your questions to learn how you can bring agentic voice agents to your company or customers.
This session is for agencies, customer experience, customer success, sales managers, and stakeholders looking to use agentic voice.
Who should attend: Product leaders, AI/ML professionals, CX and contact center strategists, innovation teams, agencies, and tech decision-makers exploring or deploying voice AI at scale.
Sponsored by Cloudonix
This event is the first event that is both be part of AI Week NY and SFTechWeek
This event is part of #AIWeekNY by Pulse NYC -- a community-led festival celebrating innovation across the AI ecosystem. More at https://pulse.nyc/ai-week/