

Panel Discussion: The Hidden Work That Holds Us Together (Glue Work)
Glue work is the behind-the-scenes effort that keeps teams running: the cross-functional coordination, emotional labor, coaching, communication, and quiet leadership that often goes unrecognized.
This live panel features individuals from various roles and industries who are the glue that holds their teams together. They’re not always the loudest or most visible, but they’re the reason everything works.
Join us as we spotlight these unsung contributors, hear their stories, and explore how glue work shows up across disciplines, from engineering to design to operations and beyond.
Panelists:
Featuring a diverse lineup of NYC-based glue workers from across disciplines.
Kate Koch – Chief of Staff, Director – Verizon – Design Operations & Practice Development, Verizon Design
Derek Kastner – Fabrik NYC – creating spaces where community leaders connect, grow, and thrive
Who Should Attend:
People managers and team leads
ICs in any function who’ve ever felt like the glue
HR, Ops, and culture-focused professionals
Anyone curious about the real work that powers great teams
What to Expect:
Real stories from people who make collaboration possible
Insights into the unseen labor that powers high-performing teams
A celebration of work that often goes unrecognized but is not unnoticed by those who know
Light refreshments, including: La Newyorkina palietas (mini ice pops), sparkling water, and light snacks
Stickers to remind the people who are glue and get stuff done that they are a part of an amazing, vibrant community
A sense of community
Agenda:
6:00-6:20 – Network (or Not)
Choose your vibe with a “Network or Not” badge — opt in or out of small talk, no pressure either way.6:20-6:30 – Welcome & Introductions
6:30-7:30 – Panel Discussion + Q&A
7:30-8:00 – Network (or Not)
Facilitated by:
Indra Klavins – Creator of the Glue Work Framework, and founder of People, Process, Things. Indra brings over 15 years of experience in operations, coaching, and team design, and has helped organizations from startups to enterprises better recognize and reward the unseen labor that keeps them running.
Sponsored by: