Exploring Design Methods
Join us to dive deep into design methods across design research, service design, and design consulting. This exclusive talk session will offer insights into the methodologies shaping the future of design across these domains by our speakers from academic, research, and consulting backgrounds.
Speakers:
Talk title:
Empathy-Driven Approaches to Design Research and Service Innovation
About Sheng Hung:
Sheng-Hung Lee is a designer and PhD researcher at Massachusetts Institute of Technology (MIT) AgeLab and Ideation Lab and Board Director at Industrial Designers Society of America (IDSA). He is inspired by multiple domains of knowledge and perspectives while working at IDEO and serves as Adjunct Associate Professor at Shih Chien University, Taiwan. You can reach out to him via his email (shdesign@mit.edu) or website (https://www.shenghunglee.com/)
Talk Title: The paradigm shift in Service Design – methods for addressing complex problems
About Dr. Satu:
Dr. Satu Miettinen is currently the Dean of the Faculty of Art and Design at the University of Lapland in Finland. She is also a Professor of Service Design. Satu Miettinen is recognised as one of the pioneers in the field of service design and has written some of the earliest books on this topic. She worked as the principal investigator (PI) in different research projects.
Satu Miettinen has also worked as a visiting professor at the following universities: -University of Washington in the USA – Stanford University in the USA – Tongji University in China – University of Trento in Italy.
Talk title: Historical Perspectives on Service Design and Technology
Suoheimo will be giving a talk of a Springer book “Service Design for Emerging Technologies Product Development: Bridging the Interdisciplinary Knowledge Gap”. She will concentrate on the chapter three that opens different historical perspectives on service design and how these can be influencing the design of products and services development with emerging technologies.
About Mari:
Mari Suoheimo works as an associate professor of service design at the Oslo School of Architecture and Design in Norway. Her main research focus is on how to approach wicked problems in service design. Suoheimo has publications at highly ranked journals and is also part of the editorial board of The Design Journal.
Talk title: Play & Story | Design Futurism to Create Meaningful Impact
About Jen:
Jen Ashman is the Head of Envisioning at Other Tomorrows and interconnects people and products, patterns and environments, the digital and physical, to create meaning and impact through story-based futurism. She translates the functional and emotional "why's" behind people's behaviors into vivid expressions of atmospheres, products, and services. Previously, Jen lead EPAM Continuum’s product design team, partnering with category leaders facing change and challenge, like American Express to define new luxury, Fisher-Price to imagine the future of parenting, and Google to craft neighborhoods built on contribution and culture.
Jen has been internationally recognized with global design awards and patents, including a RED Dot award for visual communication, illustration, and industrial design. Jen holds an BSA from University of Cincinnati with a major in industrial design. When she’s not obsessing over design Jen is focused on graffiti as an art form, bringing design education to the elementary level, and discovering the world of nature with her two kids.
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How to get to the room:
Enter through the 700 Boylston Entrance and then go through the 'New and Novel' area. The Commonwealth Salon is across from the Leventhal Map Center.