[LIVE CLASS] Rethinking Resistance: A People Manager's Role in Change

​As a manager, you play the most critical role in leading organizational change with your team - communicating key messages, coaching on new behaviors, and that famous role "managing resistance." But what does it even mean to manage resistance? Navigating resistance isn't just about methodology and strategies; it's about understanding the emotional currents beneath the surface. When we face pushback, it's often a reflection of fears, uncertainties, or unmet needs. Addressing these emotions directly—listening, empathizing, and validating concerns—is the missing puzzle piece no change methodology can do for you. With this approach, you will rethink what "resistance" is and convert it into powerful collaboration.

​In this one day program, you'll learn the fundamental roles of a people manager in organizational change and practical skills you can start using immediately. But more importantly, you'll learn what to do on a day-to-day basis as you play these roles to cultivate trust and transform resistance into resilience. 

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