Coffee Hour with Experts

​​​​​​​​​​​​​​​​​​​​​​Looking for a space that flows as smoothly as your coffee? Coffee hour with Experts, will be a time where we can casually meet up and chat about anything and everything, whether it’s about Expert, our careers in knowledge management, or the industry. If you want to hear what your peers are thinking about, join us at 8am PT/11am ET, for a stimulating blend of engaging conversations and creative exchange.

​​TOPIC: Content for Self-Service. Your content is more valuable than ever. With the rise of self-service support, your internal and agent-facing docs can do double duty - helping customers find answer BEFORE they ever submit a ticket. Let's chat about how to streamline support, deflect tickets, and empower users.