​IO Connect Los Angeles: Discovery Workshop

​Elevate your design and product decisions with AI-first customer intelligence

​Date: Thursday, June 5, 2025

​Time: 8:00 AM - 12:00 PM

​Location: NeueHouse Library Room, 6121 Sunset Blvd, Los Angeles, CA 90028

​Breakfast provided with opportunity to network over lunch. Ask about our executive dinner too!

​Transform customer understanding into product excellence

​Join fellow design leaders, product managers, and CX professionals for an immersive certification workshop that bridges the gap between customer voices and exceptional product experiences. Set in the creative atmosphere of NeueHouse on Sunset Boulevard, this hands-on session equips everyone—from beginners to experts—with tailored frameworks to translate research into actionable design and product decisions.

​Comprehensive all-levels workshop

​Our innovative multi-level training adapts to your experience, whether you're establishing your first research practice or scaling sophisticated insights operations:

• ​Architect a voice-of-customer program that directly influences product decisions

• ​Master the essential mechanics of global fields and tags to organize and scale your repository effectively

• ​Create unified customer journey maps across multiple touch-points and methodologies

• ​Leverage AI to surface emerging patterns in customer sentiment and behavior

• ​Implement research templates used by leading design-forward organizations

• ​Create compelling insight narratives that drive organizational alignment

• ​Receive official Dovetail Certification at your appropriate skill level

​Why research, product & design teams attend

​Move beyond fragmented feedback and disconnected customer intelligence. This workshop equips professionals at all levels with systematic approaches to capture the authentic voice of your customer and transform those insights into exceptional digital experiences. Interactive exercises allow beginners to establish strong foundations while providing experts with advanced techniques to scale their practice.

​Limited capacity - reserve your spot today

​With personalized instruction adapted to your experience level and focused on real-world design and product challenges, space is strictly limited to ensure meaningful collaboration. Tickets to this professional development workshop are offered at $699, with rates for teams. Secure your certification opportunity now by purchasing a ticket today.

​Meet the Team

• ​Josh Wetzel, CRO

• ​Kelsey Rogalski, AI Customer Intelligence Coach

​Dovetail is a collaborative AI-first customer intelligence platform that helps teams centralize, analyze, and share customer insights to build better products and experiences.​Discover how organizations using Dovetail achieved 236% ROI.