Leadership Training for First-Time CS Leaders - CS Dojo 🥋
​CS leadership isn’t just about managing accounts—it’s about leading teams, driving strategy, and balancing stakeholders.
​Most first-time CS leaders are thrown into the deep end with zero training on how to actually lead.
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Now you’re expected to:
✔️ Manage a team & drive performance.
✔️ Push back on execs & influence company strategy.
✔️ Balance customer needs with business goals.
✔️ Scale CS processes while wearing 10 different hats.
​🚀 That’s why we created the CS Dojo.
​A monthly leadership training ground where first-time CS leaders sharpen their skills, learn from seasoned CS executives, and solve real-world leadership challenges in The Hot Seat.
​🔥 What’s Inside the CS Dojo?
​✅ The Hot Seat – A real-time leadership problem-solving session. One participant presents a challenge, and the group + mentors provide actionable solutions.
✅ Expert Mentors – Each session features 1-3 established CS leaders sharing battle-tested strategies for leadership success.
✅ Highly Interactive – No long lectures, no fluff—just tactical leadership coaching in a small, engaged group.
✅ Accountability & Action – Every session ends with clear takeaways. You commit to an action and report back in the next session.
​🔥 What is the Hot Seat?
​The Hot Seat is a live coaching session where we tackle real leadership challenges.
Each session, one participant presents a challenge they’re facing, and the group—along with seasoned CS mentors—helps break it down and find solutions.
​Even if you’re not in The Hot Seat, you’ll learn from others’ experiences and take away insights you can apply.
​💡 Who This Is For:
​✔️ First-time CS team leads – Learning how to manage people, processes, and priorities.
✔️ First-time Heads of CS – Building CS from scratch & influencing leadership.
✔️ Solo CS Leaders – The only CS person in the org, juggling everything.
​What happens after I sign up?
Once you register, you’ll receive:
âś… We review your application and if successful send a confirmation email with event details & how to prepare.
âś… Confirmation if you are on the Hot Seat.
✅ A reminder before the session to make sure you don’t miss out.
​Spots are limited to 20 participants, so if you sign up, commit to showing up and engaging.