Cover Image for Better Business Writing Skills - online training

Better Business Writing Skills - online training

Hosted by Brilliant Customer Service
 
 
Zoom
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About Event

Would you like to improve your writing skills?

This live-online training course will give you the skills, techniques and knowledge to write faster, clearer and more impressive emails, reports or documents.

Free to attend, 90 minutes live online training event.

Key learning points include:

  • How to improve almost any document or email to radiate competence and courtesy.

  • Techniques for writing, editing and proof-reading to develop great content.

  • The best way to structure any written document or message.

  • Email etiquette – the do’s and don’ts of email writing and sending.

SIX main modules

  1. Key principles of better business writing

  2. Starting off right and structuring your document or email

  3. Editing skills and improving what you have written

  4. Writing to persuade or make an impact

  5. Email etiquette and best practice

  6. Proof-reading skills and techniques

Course format

• Live online learning course with an expert facilitator, delivered over Zoom

• Interactive, engaging and practical content with a small group.

• Varied learning activities, practical sessions, quizzes and discussions.

Live online learning course with an expert facilitator. This is a 'lite' version of our one-day blended learning course, packed full of great ideas, skills and techniques.

www.brilliantcustomerservice.com