3 Customer Onboarding Mistakes to Avoid

​Onboarding mistakes to avoid for successful partnerships

​​A strong onboarding process sets the foundation for long-term customer success, but common missteps can derail even the best partnerships. During the session we will discuss key onboarding mistakes that lead to churn, frustration, and missed growth opportunities. How do we align expectations, streamline the experience, and proactively address challenges to ensure a smooth transition for clients.

​​----

​​This power packed 30 minute AMA series will be focused on leadership.

​​Pragya Dubey is an experienced CS leader at a PR firm. She has been through it all while climbing the ladder to leadership and can't wait to share her insights with you!