Ecommerce AI CX Lab – NYC🗽

​Join ecommerce operators for a straight-shooting look at how AI agents are reshaping customer experience — from support to sales to real-time voice of customer insights. Then stick around for wine, bites, and great conversations.

​Date & Location
📅 Wednesday, June 11, 2025
🕔 6:30PM – 8:30PM EST
📍 Siena HQ – 36W 25th St, 6th Floor, New York, NY 10010

​Request your invite early – only 60 seats available.

​Who Should Attend
CX decision-makers, founders, and senior leaders are shaping how their brand shows up for customers. If you’re serious about building AI-powered CX — and want to hear what’s actually working — this one’s for you.

​Why You Should Attend
Get a real look at how top ecommerce brands are applying AI to scale faster, support better, and personalize smarter.

​What you'll walk away with:

• ​What to consider when layering AI into your CX stack

• ​Real insights from operators who've done it

• ​A relaxed space to swap ideas, ask questions, and see what’s possible

​What to Expect
We’re hosting a no-fluff, high-value evening for NYC’s CX community. Come for the honest conversations. Stay for the charcuterie.

​Agenda:

​Surprise Panel: How CX Leaders Are Actually Using AI
6:00 – 6:45 PM
Expect an honest, fast-paced chat with ecommerce operators on where AI is delivering (and where it’s not). Think sales, support, and everything in between.

​Charcuterie & Networking Happy Hour
6:45 – 8 PM
Great snacks, better conversations. Mingle with other CX pros and the Siena team. We'll have a few live demos running for anyone curious.

​RSVP Required
Spots are limited. Request your invite and we’ll follow up to confirm.