Coffee, Croissants, and CS Health: Bridging the SaaS Divide

​We’re thrilled to welcome Deepak Sharma, Chief Client Strategy Officer: Client Outcomes at Photon and former Managing Director at Deloitte, as our featured speaker for this exciting event. In a landscape where SaaS strategies often vary, Deepak will explore how Customer Success health frameworks serve as "The Great Unifier," bridging divides and creating cohesion across diverse SaaS models.

​Joining him is Sangita Ray, a seasoned CS leader at UiPath and nominee for EverAfter’s Creative CS Leaders Award. Sangita’s expertise will guide the discussion, ensuring a dynamic and engaging session.

​Deepak’s talk, titled "CS Health: The Great Unifier to Bridge the SaaS Divide," will dive into practical strategies for using health frameworks to enhance KPIs, unify goals, and drive success. Expect actionable insights to transform your CS strategy.

​We’ll provide croissants and coffee to start the morning right!

​Schedule:

• ​8:30 am - 9:00 am: Welcome & Networking (with croissants and coffee)

• ​9:00 am - 9:40 am: Speaker Session: "CS Health: The Great Unifier to Bridge the SaaS Divide"

• ​9:40 am - 9:50 am: Closing Remarks and Meet the Sponsors

• ​9:50 am - 11:00 am: Post-Event Networking

​Register now to secure your spot and join this valuable conversation!