Building a community-first product - Q&A with Kim Johnson (Geneva Chat, Glossier)
“Community is the new moat” It’s been the secret source to success for many brands such as Nike, Rapha, and Glossier. The fundamental premise of product-led growth is that product is the main driver of a go-to-market journey that pushes users to find, adopt, and use your product. Community-led growth acts as a multiplier on top of product-led growth. By actively facilitating user interactions, and providing value past the product itself.
Kim Johnson is the Head of Community at Geneva, all-in-one communication app powering the future of online groups & communities. Kim was an early employee at Glossier, where she led the strategy and execution for all community engagement initiatives, as well as the strategy for product co-creation.
Join our Q&A on Substack with Kim on Building a community-first product on February 18 at 5 PM GMT.