Join us for this webinar on the beta version of a

new framework to navigate complex environments.

The framework uses metaphors which interconnect and help draw a map of realities & possibilities, and highlight relationships to foster new narratives.

This is a tool to help organisations do either diagnosis or prospective work about a current situation and/or a potential challenge/problem. The aim is to enable organisations to find direction, develop a portfolio of strategies, or simply make better decisions.

The speakers and creators of the framework

 will introduce the Swiss Service Design Network Chapter.

community and Customer Experience Manager in the Swiss Health Insurance industry.

This event is made possible through the collaboration of members from multiple design and innovation communities around the world: 

Daiana