

5 Reasons People Are Abandoning Your Forms...And How to Fix Them
Ever watched a potential customer get all the way to your form...and then vanish?
That perfectly designed checkout page, meticulously crafted signup flow, or beautifully optimized lead capture form means nothing if users bail at the finish line.
Join us for an insights-packed session with Alun Lucas, Managing Director of Zuko Analytics, as he explores the psychology of form abandonment and shares practical solutions to improve completion rates.
Friday, May 23 9am PT (10am MT/ 11am CT/12pm ET)
Alun brings a wealth of knowledge from Zuko Analytics, where they've tracked and analyzed thousands of forms to understand what works and what doesn't. In this session, he'll share:
Common technical issues that frustrate users (even in forms that appear to work)
How setting clear expectations improves user experience and completion
The elements of helpful error messages that guide rather than discourage
Thoughtful approaches to requesting information users are hesitant to share
Design patterns that keep users engaged at critical decision points
You'll leave with concrete insights to enhance your forms, backed by the psychology of user behavior and real-world data.
This session is relevant for product designers, developers, marketers, and anyone interested in improving digital experiences where forms play a critical role.