This event page is for registering for the introduction webinar (Part One) and the full course (Part Two).
🎯 Aims of the webinar:
In this webinar you’ll be introduced to:
The service design methodology,
What the process looks like
How to understand the needs of your service users.
We’ll hold this webinar twice, once on the 4th of October and once on the 10th of October. You don’t have to attend both dates.
Pick the date that suits you best.
🚀 Aims and learning outcomes of the full course:
The aim of the course is to provide participants with the knowledge and skills to design person-centred digital services and inspire them to take advantage of digital approaches to maximise social impact. During this course participants will:
Get the opportunity to solve a real-life challenge that their organisation is facing
Dedicate time and space to test out new ideas and approaches
Learn new things about their service users and their needs
Receive mentoring and guidance from digital experts
Learn how to develop digital services that are person-centred through using the Service Design methodology
Experiment with new digital tools
Gain access to digital tools and resources
Diolch yn Fawr!
This course is free to Third Sector Organisations in Wales.
Welsh Government is funding the facilitation of the course through the Newid programme. Newid is a digital skills support and development programme for the third sector in Wales. It is a partnership between ProMo-Cymru, Cwmpas (previously Wales Cooperative Centre) and WCVA and supported by The Centre for Digital Public Services.