​This event page is for registering for the introduction webinar (Part One) and the full course (Part Two).

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​Part One

​🎯 Aims of the webinar:

​In this webinar you’ll be introduced to:

• ​The service design methodology,

• ​What the process looks like

• ​How to understand the needs of your service users.

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​We’ll hold this webinar twice, once on the 4th of October and once on the 10th of October. You don’t have to attend both dates.

​Pick the date that suits you best.

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​Part Two:

​🚀 Aims and learning outcomes of the full course:

​The aim of the course is to provide participants with the knowledge and skills to design person-centred digital services and inspire them to take advantage of digital approaches to maximise social impact. During this course participants will:

• ​Get the opportunity to solve a real-life challenge that their organisation is facing

• ​Dedicate time and space to test out new ideas and approaches

• ​Learn new things about their service users and their needs

• ​Receive mentoring and guidance from digital experts

• ​Learn how to develop digital services that are person-centred through using the Service Design methodology

• ​Experiment with new digital tools

• ​Gain access to digital tools and resources

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​Diolch yn Fawr!

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​This course is free to Third Sector Organisations in Wales.

​Welsh Government is funding the facilitation of the course through the Newid programme. Newid is a digital skills support and development programme for the third sector in Wales. It is a partnership between ProMo-Cymru, Cwmpas (previously Wales Cooperative Centre) and WCVA and supported by The Centre for Digital Public Services.