Cover Image for Designing Digital Services Introduction Workshop: Part One and Two

Designing Digital Services Introduction Workshop: Part One and Two

Hosted by ProMo Cymru
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About Event

This event page is for registering for the introduction webinar (Part One) and the full course (Part Two).

Part One

🎯 Aims of the webinar:

In this webinar you’ll be introduced to:

  • The service design methodology,

  • What the process looks like

  • How to understand the needs of your service users.

We’ll hold this webinar twice, once on the 4th of October and once on the 10th of October. You don’t have to attend both dates.

Pick the date that suits you best.

Part Two:

🚀 Aims and learning outcomes of the full course:

The aim of the course is to provide participants with the knowledge and skills to design person-centred digital services and inspire them to take advantage of digital approaches to maximise social impact. During this course participants will:

  • Get the opportunity to solve a real-life challenge that their organisation is facing

  • Dedicate time and space to test out new ideas and approaches

  • Learn new things about their service users and their needs

  • Receive mentoring and guidance from digital experts

  • Learn how to develop digital services that are person-centred through using the Service Design methodology

  • Experiment with new digital tools

  • Gain access to digital tools and resources

Diolch yn Fawr!

This course is free to Third Sector Organisations in Wales.

Welsh Government is funding the facilitation of the course through the Newid programme. Newid is a digital skills support and development programme for the third sector in Wales. It is a partnership between ProMo-Cymru, Cwmpas (previously Wales Cooperative Centre) and WCVA and supported by The Centre for Digital Public Services.