London Live by Women in Customer Success
Welcome to London Live!
We’re thrilled to invite you to the Women in Customer Success Podcast LIVE, with the first stop in London! After years of audio podcasting, we want to bring the conversations to the town close to you and we want YOU to be part of the show, too!
Join Marija Skobe-Pilley, the host of the Women in Customer Success and Daphne Lopes, the favourite voice of Customer Success in Europe in this intimate podcast experience.
Why attend?
Podcast Live is an intimate experience. Join us to engage in immersive conversations, ask questions on the spot, share experiences and deepen your professional connections. And…it’s all about the lights camera action mode! Following the event, the conversation will be published on our YouTube channel.
Who will be there?
Ladies in Customer Experience who want to mingle, have honest conversations and develop deep connections. As we want this to be an intimate event, we have limited seats - so it’s first come first serve!
The focus is sharing experiences and networking & topped with some drinks and snacks in a lovely setting. Big thanks to Hook for hosting this event!
Meet the Speakers
Daphne Lopes
Meet our special guest, Daphne Lopes. She needs no introduction to our community, as she’s already been on the Women in Customer Success Podcast back in 2020 when we started. It seems like a century ago and since then, Daphne emerged as one of the most influential Customer Success leaders globally. She’s currently a Director of Customer Success at Hubspot and an award-winning CS influencer. Her newest venture ‘This is Growth’ - a media hub for growing Customer Success teams is attracting thousands of worldwide fans and followers who want to learn how to build and scale profitable CS teams.
This event is special as we’ll hear more about Daphne’s career journey and all the things outside of Customer Success that make her who she is today - a leader who is devoted to her audience, continuous learning, sport and well-being.
Marija Skobe-Pilley
Meet our podcast live host Marija Skobe-Pilley, the founder of Women in Customer Success - a network for connecting, inspiring and showcasing women in the Customer Success industry. She started the movement during the pandemic, to provide the platform for women to connect, inspire and champion each other. Marija is committed to bringing remarkable ladies to the show, from all career stages and backgrounds, to share their inspirational stories and practical tools to help others succeed and make an impact. Now, Marija is an award-winning Customer Success strategist, coach and CS course creator.
A proud mom of two, mainly in charge of school runs, cooking, and organising family travels to discover new cultures. She’s also an avid runner, having completed a few half-marathons and training for London Marathon 2025.
Agenda:
5:30 Arrivals & Networking
6:00 Conversation with Daphne Lopes
7:15 Audience Questions
7:30 - 8:00 Drinks & Mingling
We’ll talk about:
Success Habits - what drives everyday success? What are the consistent habits and routines that shape extraordinary outcomes?
Personal Wellbeing - how does physical well-being fuel unstoppable momentum in life?
Intentional Living - how do deliberate actions create meaningful progress? How to get the right balance between pushing forward and taking restorative breaks?
Growth Mindset - what is ‘growth’ for Daphne? How to build a life of purpose, resilience, and sustainable success?
Customer Success - we may, or may not talk about Customer Success. Join us and find out!
Event partner: Hook
Location: Hook Office, 21 Great Winchester St, London (4 min walk from Liverpool Street Station)
Places are limited, get your seat now!