What the hell is systems thinking?
A flight steward has asked you to remove an autistic child from the flight.
Imagine you had to solve this problem. Where would you start? There are no good options.
Every decision you make has a cause and effect.
If you remove the child, it can show a lack of understanding or empathy. And that could result in negative media coverage of your airline.
If you refuse to act on the flight steward's request, it could cause morale problems among the staff.
While you probably won't find yourself in a situation like this, as you grow into leadership roles, you will be faced with making decisions when there is no right choice.
From personal relationships to office politics, from public policy to geopolitics.
Systems are at work everywhere.
We don't see them because we've got used to focusing on Symptoms and solving problems in isolation. We ignore high-impact levers, preferring efforts that provide temporary relief.
This session will introduce you to Links, Loops and Levers of Systems Thinking. You will participate in stories of blind villagers, autistic airline passenger, drug trade busting cop, war on terrorism, incentives for footballers, dying forest and weather changing citizens.
In this introduction workshop, Manish will be introducing attendees to the Systems Thinking frameworks, including:
How the 5 whys can help you get to the root cause of a problem
How to uncover the feedback loops that might have unintended consequences of your decisions
Uncovering archetypes-or recurring patterns-that help predict how your decisions will behave over time
This workshop is perfect for graduates that are about to enter the corporate world, or employees that are being handed more responsibilities that can have profound impacts on the business as they rise up the corporate ladder.
PS. To hear Manish's answer to the airline problem, join us for the workshop where he shows how he used systems thinking to figure out the right response and how to prevent this situation happening again in the future.