Customer Success Connect - Leading Customer Success: Strategies for the Macro Environment, AI & More
Join us for Customer Success Connect - Leading Customer Success: Strategies for the Macro Environment, AI & More
Dive into the latest strategies and insights for thriving in today's challenging SaaS landscape. This exclusive networking evening brings together industry leaders and professionals to explore the future of Customer Success (CS) and how AI can drive innovation and resilience. Brought to you by BGV , Arka Venture Labs and supported by Klynk .
What to Expect:
Engaging Panel Discussion: Hear from top CS experts like Parul Vij Chopra (Avatour) Dan Ennis (Workato) And Aftab Khanna (Deloitte Consulting) as they share their approaches to maintaining customer satisfaction and reducing churn during economic downturns.
Networking Opportunities: Connect with fellow professionals, share experiences, and build valuable relationships over drinks and appetizers.
Schedule:
5:00 pm - 5:45 pm: Welcome & Networking
5:45 pm - 6:30 pm: Panel Discussion: "Elevating Customer Success in a Tough SaaS Economy"
6:30 pm - 6:45 pm: Closing Remarks and meet the sponsors
6:45 pm - 7:30 pm: Post-Event Networking
Don't miss this opportunity to learn from the best and take your customer success strategies to the next level!
Register now to express your interest and potentially secure your spot!
About BGV:
BGV (www.bgv.vc) is an established venture capital firm investing in Global Enterprise AI startups that are building human-centric AI companies. We invest in cross-border Enterprise 5.0 companies built in innovation-hubs such as Israel, France and India, and help them make a transition to the global enterprise markets. Our operational experience, our immigrant backgrounds and our GTM playbooks have really helped us connect deeply with these cross border founders and help them on every step of the journey - be it hiring the first go-to-market teams, helping them get to product market fit, navigate leadership and corporate governance challenges.
About Arka Venture Labs:
Arka Venture Labs (www.arka.vc) is the only dedicated pre-seed fund for Indian B2B Founders to build from India and scale up into the global B2B markets. Arka 2.0, is anchored by BGV. BGV’s low volume, high-touch model has helped dozens of companies build from Israel, India and France and with Arka, these learnings are now accessible to pre-seed Indian founders building for global markets. Arka's unique strengths are its sourcing and programs both in US and India, focused mentorship in the “zero to one” journey, proven cross-border playbooks and corporate partnership programs.
About Klynk:
Klynk (https://klynk.ai) offers customer success as a service that leverages AI-driven insights and predictive analytics to enhance customer retention and reduce churn.
Klynk brings a hybrid of AI-driven insights and predictive analytics, with a human touch to enhance customer outcomes and drive success.