Cover Image for SaaStanak #20: Customer Success 360

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SaaStanak is a community of SaaS folks in Central & Eastern Europe. SaaStanak aims to bring people in SaaS closer, creating a friendly community ready to support each other & share experiences in SaaS

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SaaStanak #20: Customer Success 360

Name: SaaStanak #20: Customer Success 360
Start: 2025-02-26T18:00:00.000+01:00
End: 2025-02-26T20:00:00.000+01:00
Location: LeverUP | Salesforce Consulting Partner

SaaStanak

LeverUP | Salesforce Consulting Partner

Zagreb, Grad Zagreb

Past Event

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About Event

Get ready to elevate your Customer Success game at SaaStanak #20: Customer Success 360

This time, we’re diving deep into Customer Success strategies that make a real impact—from engaging customers through Quarterly Business Reviews to ensuring every team member plays a role in long-term success.

📌 The meetup will be held in Croatian, and our speakers are:

➡️ As a Customer Success Specialist @ Productive, Luka Žic has helped agencies solve business challenges and improve processes through QBRs. He’ll share why they’re proud of the results, and what you can learn from their experience.

➡️ Josip Glasnović, a tech lead managing strategic clients @ LeverUP will show why Customer Success isn’t just a job title but a mindset—showing how developers, PMs, and tech leads contribute to customer retention and long-term value.

Agenda:
🕑 18:00 - 18:40: Talks + Q&A
🕑 18:40 - Networking, Food & Drinks

RSVP now and don’t be late! 😎

Location