CS Power Hour | With Erika Villarreal

​Join Our CS Power Hour: Elevate Your Customer Success Skills! 🚀

​*For Pathway members only.

​Join our CS Power Hour, a weekly series of group coaching sessions tailored for Customer Success Managers (CSMs). These 60-minute sessions, held twice weekly in convenient morning and evening slots, offer a unique blend of practical advice, peer learning, and expert guidance.

​What to Expect:

• ​Rotating Expert Coaches 👩‍🏫: Dive into each session with Ashna, Erika, Bhumika, Jon, or Brandon, our seasoned coaches who bring a wealth of diverse insights and deep industry knowledge.

• ​Interactive and Collaborative Format 🤝: Begin with brief introductions, followed by a space to voice your current challenges. Engage in a democratic process where everyone votes on the topics to discuss, ensuring the session is highly relevant and focused on real-time issues.

• ​Engaging Discussions and Actionable Plans 💡: Delve into the chosen topics, brainstorm solutions and strategies, and conclude by setting an action plan for the week. It's not just about discussion; it's about taking steps towards tangible improvements.

• ​Feedback-Driven Growth 🔄: Each session gives you the chance to provide feedback. This is crucial for us to continuously evolve and tailor future sessions to suit your professional growth and learning needs better.