Kodif's Partner Alliance Advisory Council: How LA’s Largest Ecommerce Brands Use AI for Retention and Engagement
Hey e-Commerce leaders in LA!
Join us on the largest rooftop in Los Angeles for an exclusive evening with Kodif, CX leaders from LA's largest brands, and amazing food and cocktails.
Hear directly from leading brands on how they’re leveraging AI to drive revenue, streamline support, and elevate the customer experience.
No fluff—just real insights, actionable takeaways, and great food.
Grab your spot and connect with the best in the business!
Speakers:
Domonique Brown - Director of CX at Liquid I.V.
Learn how Liquid I.V. achieved 60% ticket containment and a 20% lift in CSAT in just 90 days after implementation.
Trent Hoerman - Director of Customer Engagement at Dollar Shave Club
Learn how Dollar Shave Club automated 65% of their chat support tickets using Kodif AI agent
"The nice part is it’s a 24/7 bot which we’ve never had before. Next we’re moving towards the marketing world where if you’re on a specific page you can make specific product recommendations, and even offer discounts."
Jack Dukesherer - Sr. Manager of Members Engagement at Dollar Shave Club
Agenda
3:30 pm - Welcome, Introductions, and Event Agenda
4:00 pm - Customer Case Study - Dollar Shave Club
4:30 pm - Customer Case Study - Liquid I.V.
5:00 pm - Happy Hour
6:00-9:00 pm - Dinner