Scaling research maturity: strategies for large teams
Is your team facing the challenge of scaling research maturity across a large organisation? As teams grow, so do the complexities of embedding research-driven insights and fostering a culture of continuous improvement.
Join us for an engaging 45-minute session where Emily Barnes, Senior Askable Plus Researcher, and Stephanie Moss, Head of Design and Research Operations at SEEK, will dive into the frameworks and strategies needed to scale research maturity in large teams.
Together, they’ll explore proven approaches for embedding research at every level of decision-making, building influence with stakeholders, and creating a culture of continuous improvement.
We’ll talk about:
Overcoming complex challenges: tackle the unique obstacles large research teams face, from aligning cross-functional goals to maintaining a shared vision as the team scales.
Building a research-first culture: discover actionable strategies to foster a research-driven mindset within your organisation, ensuring research informs key business decisions.
Maximising stakeholder engagement: learn practical methods for keeping stakeholders engaged, demonstrating research impact, and positioning insights as a cornerstone of strategic influence.
This session will wrap up with a 15-minute live Q&A, giving you the opportunity to receive tailored advice from both Emily and Stephanie on the challenges specific to your team.
Can’t join live? Register to receive the recording and catch up on insights at your convenience!
Meet your speakers
Emily Barnes (Host)
Senior Askable Plus Researcher, Askable
Emily believes that putting people and their needs at the heart of strategic decisions leads to better business outcomes. With over 20 years of experience in senior leadership and management consulting roles, she loves creating mutual value by helping businesses understand their customers and identify the right problems to solve.
A notable Askable Plus researcher, Emily excels in transforming customer insights into practical solutions for products, services, and communication strategies. She is also a dynamic leader, trainer, and facilitator, committed to inspiring teams with a clear vision and driving them towards innovative thinking and practices. When she’s not delivering projects as an Askable+ researcher, Emily provides customer experience design, employee experience design, service design and marketing strategy consulting services.
Stephanie Moss
Head of Design and Research Operations, SEEK
Stephanie is the Head of Design and Research Operations at SEEK. After a journey through Visual Design, Design Systems and Product Design leadership she has found herself in the wonderful space of evolving Design and Research teams to be effective, efficient, and resilient.