Cover Image for Driving the Express Lane: Building Quality Experiences

Driving the Express Lane: Building Quality Experiences

Hosted by The Product Folks
 
 
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About Event

About the speaker
Rohith is an amazing storyteller and articulate, a customer-obsessed aggressive engineer with a business mindset. He has successfully collaborated with various techno-functional teams to make customers experience more enriching in all his roles in his career ⚒

About the event
Customer experience is crucial for any product and is a make or break factor when it comes to the success of the product. While many factors contribute to a good customer experience, the performance of the product takes a front seat definitely 📱

But how do you test your product performance and find loopholes even before you release it? 🤔

The catch here is to find insights about your app's performance on core performance KPIs and test the product from various angles like user behaviour, code optimization and low-bandwidth performance. As an early/mid-level PM, performance testing and digital experience analytics tools can help spot points where the customer experience is lacking 📉

Performance testing can help your mobile application and product with:

✨Faster development cycles

✨Improvement in load time

✨Increase retention rate

✨ Fewer production issues

✨ Better visibility about loopholes or drop-off points

✨ Decrease in the time spent for QA

✨ Improvement in overall system performance