Agent Experience Discussion: Revealing Strategies from an Expert Panel

​Our panelists will share how their Expert Knowledge empowers them to streamline operations, enhance productivity, and foster collaborative learning. The panel features representatives from diverse industries, each sharing their unique experiences, challenges, and success stories in implementing CXone Expert for a better Customer Experience through their agents.

​Join the discussion on September 14th at 8am PT/11am ET, to hear other customers use Expert for their organizations' teams.

​Panelists:

​Libby Healy, KCS Knowledge Manager at Waters

​Kalyn Howard, Knowledge Management Specialist at Westerra Credit Union

​Jason Henne, Associate Director of Global Consumer Affairs at Wella