The Future of In-House Service Design: Insights from Marc Fonteijn
Recording and transcript of the event
You can now rewatch the full webinar, 8 selected clips or read the full transcript.
Description
Join us for a free one-hour webinar on the topic of in-house service design, featuring guest speaker Marc Fonteijn.
In this talk, Marc will share insights from his experience building a community of in-house service designers called Circle, who want to keep learning and further develop their craft.
Circle is made up of service design practitioners working in-house in organizations like BMW, IKEA, Shell, Ford, TakeAway, Nestle, Adobe, and many more.
Don't miss out on this opportunity to learn more about the future of service design from one of the industry's leading experts.
The webinar
This is a free one-hour webinar on the topic of in-house service design. The event will be made of:
A short introduction
A talk from guest speaker Marc Fonteijn
A Q&A session
Date and time
The webinar will take place on Wednesday, August 9, 2023, from 17:00-18:00 (Swiss Time).
As for any Swiss event, please join 5 minutes before so that we can start in a timely way.
Who can join?
Participation is free, and all levels of Service Design practitioners are welcome. Even if you are living outside of Switzerland, you're more than welcome to join this remote webinar.
About Marc Fonteijn
Marc is the host and founder of the Service Design Show since 2016. The show already has more than 170 episodes
Marc is also a Service Designer by trade as he co-founded 31Volts, the first service design agency in the Netherlands. Marc also shares his passion for Service Design with courses like Learn how to explain service design, Selling service design with confidence, Customer Journey Mapping Essentials and more. Finally, Marc also manages the website ServiceDesignJobs.com, where, with his team, he collected more than 4800 service design job posts from all around the world.
