From AI Chaos to AI Champion Social Media & Community Strategy Roadmap

​Want to know how Upwork boosted productivity by 75 % of its social team and turned a potential crisis into a competitive edge with an AI Coordinator? Join us Auguest 13 at 10 AM PT, where Roxanne Kruse (Sr. Manager, Social Media & Influencer, Upwork) and Seijin Jung (Co-Founder & CEO, Enrich Labs) will show you how to transform resource constraints into AI-powered success stories.

​We’ll dig into the fact that 75 % of social media and community managers are experimenting with AI—but 67 % still feel lost beyond basic copywriting. Meanwhile, teams face relentless pressure to do more with less. The leaders pulling ahead aren’t the biggest—they’re the smartest, mastering strategic AI adoption to fuel growth.

​Key Takeaways:

• ​Upwork’s 75 % productivity Transformation: How a lean team used an AI Coordinator for real-time engagement and social listening, freeing up time for creative impact.

• ​AI Roadmap Framework: Build your own playbook for 24/7 support automation, intelligent routing, and insights at scale.

• ​Competitive Advantage from Constraints: Strategies to deliver enterprise-level results—even with a small headcount.

• ​Strategic AI Adoption: Best practices and guardrails that distinguish the 30 % of successful implementations.

• ​Path to AI Mastery: A clear, step-by-step guide to move from AI overwhelm to AI champion.

​Speakers:

• ​Roxanne Kruse – Sr. Manager, Social Media & Influencer, Upwork (formerly T-Mobile, Petco)

• ​Seijin Jung – Co-Founder & CEO, Enrich Labs (formerly Meta, Google, Udemy)

​If you’re a social media leader, community manager, or marketing director ready to turn AI confusion into clear action, register now to map your roadmap from AI chaos to AI champion!