Presented by
Built4Balance
At Built4Balance (B4B), we cultivate a world where individuals and companies thrive through continuous growth and the pursuit of purposeful lives.
Hosted By
58 Went
Customer Success as a Revenue Engine. Building for Growth, Not just Retention
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About Event
Most teams treat Customer Success like a support function. But if you’re serious about growth, that has to change.
Join us for a practical conversation on how to turn Customer Success into a true revenue engine with Arinze Okonkwo (Global Head of Customer Success, AfterShip) Moderated by Napa Onwusah
We’re unpacking:
How to align Sales and CS for real impact
What growth-focused CS teams do differently
Metrics that prove value—beyond CSAT
When and how to introduce upsells
How to scale without losing the customer relationship
This is for:
✔️ B2B Sales teams focused on renewals and expansion
✔️ CS managers under pressure to drive more than retention
✔️ Commercial and RevOps leads looking to build smarter systems
Save your seat.
Presented by
Built4Balance
At Built4Balance (B4B), we cultivate a world where individuals and companies thrive through continuous growth and the pursuit of purposeful lives.
Hosted By
58 Went