Customer Success: Community as a Growth Engine for SaaS business
Join us on October 2 at Supermetrics to talk and discuss Communities in SaaS! Sahra, the Community Manager at Supermetrics, will share her story of transitioning from a Customer Success Manager role to the Community Manager superstar. Why do Companies decide to start running their community, and how do they measure results driven by the Community? Also, let's ask Sahra about how her day looks, what transferable skills she brought from CS to CM, and the challenges in this role.
Communities are in more and more demand in SaaS, let's check this business function together!
- Topic: Supermetrics: Community as a Growth Engine for SaaS business
- Speaker: Sahra Kahim
- Format: speaker & slides 30 min, and after that, round tables (discussions in small groups)
- When? October 2, Thursday, from 5.30 pm to 7.30 pm
- Where? Supermetrics, Kaivokatu 10 A 00100 Helsinki, Finland
- For whom? for Customer Success managers and everyone interested in Communities in SaaS