

PHX FWD Workshop: Mastering Customer Success at Any Stage
Customer Success (CS) is more than just having someone for your customers to call post sale - CS is about your customers seeing their aspirations for buying your product come to fruition, seeing those customers become raving fans, and feeling as though your customers are an extension of your team.
About Megan Beltran
Megan Beltran has been in B2B SaaS Customer Success for over 10 years. She currently serves as the Chief Customer Officer at Virtuous, a series C B2B SaaS company based in PHX, Arizona that provides fundraising and donor management software for nonprofits. She lives in West Los Angeles with her husband, Anton, and their 4 rescue animals. When she isn't doing Customer Success you can find her doing yoga, cooking a new recipe, or trying to find the best matcha in LA.