

What Claims Look Like When AI Actually Works
Across the insurance sector, claims leaders are under growing pressure to modernise. Costs are rising, fraud is growing more sophisticated, and expectations for speed and transparency continue to increase. AI is no longer a theoretical opportunity - it’s a competitive necessity.
But despite that urgency, many insurers are still asking the same question: Where do we start?
Most teams find themselves stuck between vendor demos and real, risk-aligned delivery. Procurement is slow. Integration is complex. And while compliance, risk, and operations all need to be involved - they’re rarely looped in at the right time.
At NayaOne, we work with insurers who know they need to move faster, but are blocked by fragmented processes and a lack of visibility into what’s actually working.
In this session, NayaOne CEO Karan Jain and Managing Director Scott Sambucci will share how leading insurers are breaking through those barriers. The focus is practical - not future-looking vision decks, but what’s already working in production today.
What we’ll cover:
→ Real-world use cases: STP, triage automation, and real-time fraud detection
→ How insurers are testing AI-powered claims flows with real data in governed environments
→ How compliance, ops, and risk teams stay engaged without slowing delivery
Note:
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