Application of AI in Customer Success Luncheon (Hosted by Statisfy)

​Join us for Statisfy's Monthly Customer Success Leader's luncheon. We will have a discussion on Application of AI to automate and enhance Customer engagement workflows.

​​Our guest speaker this month is Neelu Shaikh, former SVP of Global Customer Success at ZoomInfo. Neelu will be the keynote speaker at Customer Success Collective’s upcoming CCO Summit in SF. She will kick us off with her thoughts on “Delighting customers with Gen-AI: The future of hyper-personalized customer experience”.

​Program:

​12-12:15: Check-in / Networking ​

​12:15-12:45: Opening Remarks with Neelu

​12:45-1:45: Roundtable discussion focused on 3 questions:

• ​Are you evaluating and/or using how Gen AI can help with personalizing customer experience?

• ​Any early RoI indicators you are seeing?

• ​What are the current barriers in adoption and implementation of AI?

• ​Have you started thinking about AI investments in the context of your 2025 plan?

​​1:45p onwards: Networking

​Hopefully you are able to join us.