Monterey AI Voice of Customer 2024
Join Monterey AI’s Voice of Customer Summit 2024
An Exclusive Gathering of VoC Leaders to Discuss Industry Trends and Best Practice
Customer obsession is the #1 priority for every company in 2024. Strong VoC programs are foundational for better understanding and enhancing the customer experience.
Monterey is hosting the first Voice of Customer Summit - a knowledge-sharing forum for VoC leaders. Join VoC leaders from Slack, Figma, Notion, UIPath, Athenahealth, Housecall Pro, and so many more to discuss cutting-edge VoC trends and strategies, including:
VoC Positioning: Structuring your VoC program for maximum organizational impact
Best Practices: Methodologies to uplevel VoC effectiveness
Insights Infrastructure: Essential technologies to operationalize customer insights
AI Transformation: Leveraging AI to drive continuous VoC innovation
With a limited number of seats available, this intimate summit provides a space for candid connections and discussions. Request your invitation now before spaces fill up!
Tentative Agenda and Topics
More event details: https://www.monterey.ai/voc2024
9:30 - 10:15 Coffee & Light Breakfast Networking
10:15 - 10:30 Welcome Keynote
10:30 - 11:00 Invest in Insights Infrastructure
11:00 - 11:30 Where Does VoC Sit
11:30 - 12:00 Do It Better: Best Practices In VoC
12:00 - 13:00 Lunch Break & Workshop
13:00 - 13:30 100 Accountability Framework
13:30 - 14:00 Closing Loop In and Out
14:00 - 14:30 Of Course It’s All About AI
15:00 Closing Note
15:00 - 17:00 Happy Hour & Networking
Travel and Parking information
Onsite parking available with a daily and hourly rate. Details see: https://embarcaderocenter.com/parking/
Paid street parking
Public transit, uber, and carpooling are encouraged. The venue is a few minutes walk from Embarcadero Bart stop.
Here are some photos on the entrance to help you get there!
View from Sacramento St:
Keep going inside to the garden sitting area:
The entrance is on the left hand side:
Connect with Us!
Website: https://www.monterey.ai
Linkedin: https://www.linkedin.com/company/monterey-ai/
X: @montereyai
#MontereryAIVOC2024