Unlocking Exceptional Customer Support: Migrating from Zendesk to DevRev
Join us for an insightful webinar where we dive into how Binah.ai transformed its customer support operations by switching from Zendesk to DevRev. We'll walk through the challenges they faced with Zendesk, followed by the smooth migration process, and the remarkable improvements they achieved with DevRev's modernized AI-native platform.
What you will learn?
Summarization of critical tickets : How Binah AI tackled overwhelming ticket volumes with DevRev’s AI-driven tools, enabling them to prioritize urgent issues and respond faster.
Scalability beyond limits: Why Zendesk’s limitations held Binah AI back, and how DevRev's platform supported their growth with ease.
AI-powered ticket prioritization: How DevRev’s Turing AI helped Binah AI quickly identify and resolve critical tickets, boosting turnaround times and customer satisfaction.
Effortless migration with Airdrop: How DevRev’s Airdrop feature and bidirectional sync made the transition from Zendesk smooth, ensuring no data loss or disruption.
Enhanced self-service capabilities: How DevRev's knowledge base transformed Binah AI's self-service, making it easier for customers to find accurate answers on their own.
Why you should attend?
Get a detailed walkthrough of Binah AI's transition from Zendesk to DevRev and the positive impact it had on their customer support.
Watch a demo showcasing DevRev's powerful features that helps streamline workflows and improve resolution times.
Understand how leading companies like Binah AI leverage AI to modernize their support framework and enhance customer experiences.
Don't miss this opportunity to see firsthand how DevRev can help your organization achieve faster, more accurate support and upgrade your customer service to new heights.
We look forward to seeing you at the webinar!