Master CX Data for Journey Mapping: Discover Chunks Functionality in UXPressia
Are you struggling to manage and utilize customer experience data effectively? Do you know the pain of searching for data across multiple sources and repeatedly copying the same information into different customer journey maps? Discover how the latest enhancements to the UXPressia platform can transform your approach to CX data management.
In this webinar, Julia, our Customer Success Agent, will introduce you to powerful functionality designed to streamline the creation, management, and usage of such data. Learn about CX chunks and how they can simplify your workflows, allowing you to focus more on strategy and less on process.
This session is perfect for both UXPressia users who want to learn more about the new functionality and CX people and teams who are looking to:
Learn the ways to enhance their ability to organize and access CX data in CJMs.
Find out how to develop and refine customer journey maps and personas with ease.
📄 What to expect:
5-minute platform overview for those who are new to UXPressia
CX chunks functionality overview
Use cases and examples
Organizing research data and research repository
Personas and journey mapping
Action planning
Q&A session to get your questions answered
👥 Who is it for?
This event will be useful for UX and CX Researchers, Customer Experience Managers, Customer Experience Analysts, Service Designers, CX and UX people, and Journey mapping practitioners.
About organizers
UXPressia is an all-in-one cloud solution for understanding customer, user, and buyer experience, engaging teams, and driving successful digital transformation. Visualize your customers' journeys, create personas and impact maps, analyze touchpoints in multi-channel interactions, and invite teammates to collaborate in real time. Export designer-quality maps and personas and present them right from your browser online.
🎥 The event is going to be recorded.