Having Difficult Conversations - Free Training for Managers

​Join this free mini training session, where we will take managers through one of the techniques to manage difficult conversations with their team.

​One of the hardest parts of the management job is approaching a difficult conversation. Most managers dread this and can often put off the discussion in the hope that the situation will resolve itself.

​Instead, the situation snowballs and causes more problems.

​In this 30-minute taster session, our Director of Training, Duncan Roke, will take you through one of the proven techniques all managers need when dealing with difficult situations.

During the session, you will learn:

• ​Why your approach to a conversation can influence the outcome

• ​The top mistakes managers make and how to avoid them

• ​A proven technique that will support your future conversations

• ​Your next steps as a manager

​This taster session will give you insights into how different techniques can make this process easier without causing extra worry for you or your team.

​The session is delivered online and will be interactive. You will be doing work in the session, and there will be time at the end for questions.

​This event is for:

• ​Managers of all experience levels

• ​People looking for their first management role.

​The event will take place online on Teams. You will receive the live link the day before the event.