

Listening Beyond Words: A Practical Approach to Bridging Everyday Skills and Psychological First Aid
Facilitated by: Humanity Crew
Active listening is more than a soft skill—it’s a lifeline.
In moments of crisis, the ability to truly listen can make the difference between disconnection and support. This interactive, hands-on session explores how to build that skill using an unexpected but powerful tool: music.
You’ll engage in real-time exercises that strengthen your ability to recognize tone, emotion, and non-verbal cues—all critical to delivering Psychological First Aid (PFA) and strengthening connection in everyday life. The session will also help participants recognize personal listening biases and refine how they respond to people in distress.
By bridging everyday communication with proven PFA techniques, this session empowers you with practical, empathetic tools that enhance both personal and professional impact.
Key Takeaways
Recognize personal listening biases and how they shape your responses
Improve active listening to better support those in distress
Practice music-based exercises to attune to tone, emotion, and non-verbal cues
Receive exclusive access to Humanity Crew’s online PFA course to reinforce your learning
Who Should Attend
Humanitarian and development workers, mental health practitioners, and frontline responders
Community leaders, volunteers, and social workers
Anyone seeking to become a better listener—especially in times of crisis
This is an experiential session—come ready to engage, reflect, and listen in new ways. RSVP required.
This session can host up to 20 participants. Please arrive on time, as space is limited.