Supporting others well: active listening and feedback
Workshop Audience:
Researchers and academic staff of all career stages.
Outline:
Having and developing good listening and feedback skills can positively impact on your efficacy at work, and on relations with those you work with. Increasingly, academics and researchers are encouraged to hone their management and interpersonal skills: listening and feedback skills are fundamental elements in managing and engaging with others effectively.
In this interactive workshop, we will introduce the core aspects of effective listening and feedback, and consider how these can be applied in practice. You will think about what matters to you and your colleagues/students in listening and feedback, and unpick some common assumptions about what constitutes good listening and feedback. Ultimately, the workshop will help you to build skills for establishing and maintaining effective working relationships with your colleagues and students.
Learning Outcomes:
Following this workshop participants will have:
An understanding of the key elements of listening and feedback
Explored a range of tools for building listening and feedback skills
Considered how the skills will be applied in practice
Worked collaboratively with and learnt from other researchers and academics in a constructive and supportive environment.
Facilitator:
Dr Jo Collins is a coach, trainer, researcher and consultant specialising in supporting researchers and academics in the Higher Education sector. Listening and feedback are key to roles as teacher, coach, consultant and interviewing researcher. In these roles, Jo has witnessed the vitally important roles that active listening and good feedback play in establishing solid working relationships, and aiding in students’, colleagues’, and clients’ growth. Jo has been working in Higher Education for the last twenty years, and part of her research explores how listening and feedback in supervision underpin doctoral wellbeing.