Community Moderation and Crisis Management for Online Communities with Céline Riemenschneider
Join us for an insightful session with Céline Riemenschneider, an experienced community professional with over a decade of expertise. In this session, Céline will share practical strategies and tools to handle one of the most challenging aspects of community management: moderation and crisis management.
Whether you're just starting out or already managing a thriving community, this talk will equip you with the skills to navigate tough situations with confidence and clarity.
Key takeaways for you:
Proactive moderation: learn techniques to maintain a positive and respectful environment in your online spaces.
Managing crises: discover actionable steps to respond to conflicts, negativity, or unexpected challenges without losing momentum.
Member engagement: understand how to build trust and foster collaboration, even in challenging times.
Leveraging tools: explore innovative tools and approaches to make your moderation efforts seamless and effective.This session is perfect for community builders, marketers, and anyone interested in growing and nurturing a thriving community.
This session is a must-attend for community managers, creators, and anyone looking to create safer, more inclusive online communities.
Event Date/Time:
🗓️ Wednesday, March 26, 2025
🕥 12:00 PM ET (Eastern Time - US & Canada)
About Céline Riemenschneider:
Céline is a passionate community builder with 10+ years of experience helping community managers thrive in their roles. She specializes in supporting communities from the starting phase to advanced stages, developing strategies to foster growth and engagement. Céline has worked with startups and, since 2022, has served as the Creators Community Lead for Canva Germany & Austria.
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This session is part of the Talks & Pros Series from Led by Community, hosted by Francisco Opazo.
We're thrilled to have Bettermode as our sponsor, supporting this series and empowering communities with innovative tools for engagement and growth. Learn more about Bettermode here.