Internal Systems & Processes | 10 Things Social Purpose Organizations Need to Know
10 Things Social Purpose Organizations Need to Know About Internal Systems & Processes
Featuring Carrie Ferrence
As a leader of a social purpose organization, you’re constantly balancing external demands with the internal needs of your team and operations. But without the right internal systems in place, growth can feel chaotic, teams can become overworked, and progress can stall.
How can you ensure your systems and processes are aligned to support your mission, scale your impact, and create a sustainable, engaged team?
This session will explore the top 10 areas where leaders can focus to strengthen internal systems, improve efficiency, and navigate change effectively. Whether you’re restructuring, scaling, or simply looking to streamline operations, you’ll leave with actionable strategies to drive impact, engagement, and sustainable growth.
What you'll learn:
Aligning systems with strategy – How to ensure your team and resources are set up to support your mission
Reducing stress & inefficiencies – Identifying and fixing process gaps that hold your organization back
Building team clarity & engagement – Creating alignment so everyone is working toward the right goals
Navigating growth & change effectively – How to adapt internal processes to support long-term success
This session is perfect for:
This session is perfect for:
Social purpose leaders who feel stretched too thin and need smarter systems to scale impact
Teams struggling with misalignment, inefficiencies, or process gaps
Organizations undergoing growth, restructuring, or operational changes
About the Speaker
Carrie is the founder of The Big Lil, a woman-owned and led consulting firm providing Fractional COOs to social enterprises and nonprofits navigating growth and change. With over two decades of experience leading organizations, managing teams, and restructuring operations, Carrie has worked through high-growth scaling, major redesigns, and operational challenges. She has successfully started, grown, and sold a small business that ranked in the top 1% in revenue for women-owned businesses and has led a nonprofit through a complete transformation. Carrie is an Echoing Green Fellow and a PSBJ 40 Under 40 honoree, has been cited in The New York Times, and was invited to the White House to represent women-owned businesses. She specializes in helping mission-driven organizations build strong teams, engage stakeholders, and design operational systems that drive meaningful change.
About the Series
This online event is part of a complimentary series of talks and Q&A sessions hosted by The Good Growth Company in partnership with the Centre for Social Innovation. Each session features an expert from the community sharing 10 things social purpose organizations need to know about a given topic. The series is designed for leaders and within nonprofits, charities and social ventures.
Format: 10 Tips Presentation + Question & Answer Session (Total 1 Hour)
About the Host
The Good Growth Company is an up-skilling company for non-profit organizations and purpose-driven businesses seeking to invest in their people to help scale their mission. Boost your social impact and level up your team with targeted workshops and more. Get started here.
A Membership with More
Watch the recording from this session and all past sessions through our Training Library. Created for individuals working in social good, The Good Growth Company's individual membership level is the perfect way to catch up on all past sessions from our 10 Things series, including expert tips and recorded audience questions. Find out more or signup for instant access for only $9 here: https://thegoodgrowth.company/membership