Measuring Impact & Effort: How the Researcher Effort Score Can Help

​In this session, join Ned Dwyer and Pedro Vargas as they explore the importance of measuring research effort and impact through the Researcher Effort Score.

​Pedro’s development of the Researcher Effort Score—a metric similar to the Customer Effort Score—quantifies how easy or difficult it is to conduct research within an organization. This transforms the way companies demonstrate the impact of research, proving that it extends far beyond administrative work.

​With research teams under increasing pressure to do more with less, measuring impact has never been more important. This session will explore:

• ​How the Researcher Effort Score works and why it matters.

• ​Tactical ways to measure and communicate the impact of research and ResearchOps 

• ​How Great Question supports research teams in tracking and improving their researcher effort score.

​This session is perfect for ResearchOps professionals, senior researchers, and organizational leaders aiming to streamline research processes and demonstrate the value of research and research ops.