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Research-Driven Design and Empathy in Health Care with Sharp HealthCare
In 'Research-Driven Design and Empathy in Health Care,' Jennifer Phillips (Lead UX Researcher) and Chloe Lopez (Senior UX Architect) will explore how empathy serves as a superpower in delivering quality patient experiences. They will delve into the history of research and design operations at Sharp HealthCare, highlighting the challenges and insights from a health care perspective. Additionally, they will present case studies on evolving personas and same-day care offerings during the COVID-19 pandemic.
Join us to discover how listening to patients through research enhances empathy and transforms digital health care experiences.
Location: Sharp Corporate Office
8695 Spectrum Center Blvd.
San Diego, CA 92123
Post-event networking to follow at Park Social, a short 5 minute walk away!
Parking: From the parking lot at the front of the campus, there are two buildings. Enter the building to the left (North East). The auditorium is located to the right, immediately after entering the building.
This event is presented by San Diego UX Researchers, an organization dedicated to creating networking and professional development opportunities for the local research community. Follow us on Luma, LinkedIn, or Instagram for more updates on future events!