Virtual Forum: From Idea to Customers: Start Off Right
Join us for an exclusive workshop titled "From Idea to Customers: Start Off Right," led by Sam Chandler, Director of Customer Success at Startups, Zendesk. In this interactive session, Sam will guide you through the pivotal journey of turning a great idea into a thriving business. How do you know if you’re a founder or just someone with a good idea? The answer lies in your customers! Sam will break down the transition from idea to founder into three actionable steps, providing you with the tools to effectively invest in your customers and elevate your business to new heights. Don’t miss this opportunity to gain invaluable insights and kickstart your entrepreneurial journey with confidence.
About the speaker: Sam Chandler, Director of Customer Success, Startups Zendesk
Sam Chandler’s job is to ensure companies are worthy of their customers’ love. And it’s a job she takes quite seriously.
After spending the last 2 decades becoming acclimated with every customer service role from the front lines of cashiering to deploying early stage CX programs, Sam Chandler is a customer experience & retention expert who has advised hundreds of companies from early stage startups through Fortune 500 corporations on launching effective CX and go-to-market (GTM) strategies.
As the Director of Customer Success for the Zendesk for Startups Program, Sam enables her team to partner with founders, executives, and administrators to develop strategies that consider the entire customer experience and effectively scale with an organization’s growth. She has been featured in a variety of articles, podcasts, and digital marketing campaigns and was named as a LinkedIn Top Voice in both Startups Development & Customer Retention.
About Graham & Walker
Graham & Walker is a venture firm that activates the potential of all women in business through programs, community, and direct investments. We are on a mission to reshape the Nasdaq by investing in tech companies founded and led by women. For more information, please visit https://grahamwalker.com
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