Cover Image for [Webinar] How to maintain 5-star CX across a long user journey
Cover Image for [Webinar] How to maintain 5-star CX across a long user journey

[Webinar] How to maintain 5-star CX across a long user journey

Zoom
Registration
Past Event
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About Event

Join our Syncly x Atlas co-webinar to learn how services like Belong and HeyGen maintain exceptional customer experiences, even through long user journeys.

In this session, we'll feature members from two businesses with different pain points, sharing how they keep users satisfied throughout extended user journeys without dropping the ball.

Speakers

Session #1 (10-15 min)

Tyler Infelise | Co-founder & Head of Product at Belong (a16z-backed Proptech)

  • Belong specializes in property management and real estate services with the goal to make the experience of renting, owning, and managing homes more seamless and efficient for both homeowners and renters. The platform is designed to simplify the process for homeowners by providing them with tools and support to manage their properties more effectively. For renters, Belong Home strives to offer a higher quality of service and a better overall rental experience.

Alex Hong | Co-founder at Syncly (YC W23)

  • Syncly is an AI-powered customer feedback analysis tool that provides holistic visibility based on everyday customer interactions. Syncly helps users understand what needs to be done to elevate to a 5-star customer experience. With Syncly's Customers AI, users can monitor sentiment trends by account and individual, to proactively engage with customers with underlying issues before they become at-risk.

Session #2 (10-15 min)

Avi Yaffe | Head of Support at HeyGen (Benchmark-backed Gen AI)

  • HeyGen is an AI-powered video creation platform that allows users to generate professional-looking videos using customizable templates. The platform is designed to make video production accessible and efficient, catering to individual creators and businesses looking to quickly produce engaging video content. Users can easily edit and customize videos with different avatars, backgrounds, and text options, making it suitable for marketing, training, and communication purposes.

Jon O'Bryan | Co-Founder & CEO at Atlas (YC W22)

  • Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.

Don't miss this opportunity to elevate your CX strategy and ensure your users enjoy a consistently exceptional experience with your brand.


This is a live webinar, and we'll send you a Zoom link once you sign up.

Can't make it to the live session? No worries—register anyway, and we'll send you the key takeaways.