If any of these sound like you, this webinar is for you:
You want to transition to Customer Success, but you're not sure where to start and feel overwhelmed
You're applying to Customer Success jobs, but you're getting rejection after rejection and don't know what you're doing wrong
You're looking to take the next step in your career and just need help packaging your skills and experience in a CS way
There's more to landing a Customer Success job than a polished resume and a good response to "tell me about yourself."
To start, there's a massive upfront learning curve if you're transitioning to Customer Success (especially if you're coming from a field outside of tech), and the interviews themselves can be a bit of a mystery box.
After helping hundreds of individuals land 6-figure Customer Success jobs through my guide, content, and one-on-one session, I've developed a framework called L.A.N.D. which stands for Learn, Align, Network & Due Diligence.
In this webinar, I'll share how this framework can help you with your customer success job search journey, stand out from the crown and LAND the job 💪
The Customer Success Project helps people get a Customer Success job regardless of their previous experience.
Over hundreds of people have secured high-paying CS jobs using our resources and guides that cover the basics of CS, highlight job tips, and shares the stories of other CS professionals that made the switch.
Diana De Jesus is a first-gen Latina from Queens, NY. She began her career in tech eight years ago at a European tech startup where she built their customer experience team.
She then pursued her passion for customer retention and transitioned to the Customer Success field. She was awarded Top Customer Success Strategist in 2020, Top 25 Customer Success Influencer in 2021, and judged the awards in 2022. To amplify the importance of Customer Success, she transitioned to Marketing and worked as a Customer Marketing Manager at Catalyst, a Customer Success platform.
Now she works with B2B companies to help them turn their customer insights into lead-generating content 💰she hosts events, writes blogs and studies, and helps teams implement systems that unlock revenue growth.
In addition to working with companies, Diana founded The Customer Success Project, a community that has helped hundreds of people land CS jobs through her content and services.