Application of AI in Customer Success Luncheon (Hosted by Statisfy)

​CS, Revenue and RevOps leaders based out of the SF Bay Area: Join us in Menlo Park next Friday (7/18) at Noon for Statisfy’s "Applied AI in CS" monthly luncheon.

​We are super excited to have Sunil Joseph, VP of Customer Success at HockeyStack join us as our Guest Speaker.

​Customer success is at a breaking point. Headcounts are frozen or shrinking. Expectations are rising with CS expected to deliver revenue growth. AI is changing the CSM job with the promise of higher productivity.

​How do you make sense of all this? Sunil will lead us through an interactive discussion on Reimagining the role of Humans in Post-Sales in an AI-First World. We will anchor the discussion on 3 areas:

• ​Technology: How can AI tools drive efficiency and productivity gains?

• ​Process: How can AI help identify key signals where a human needs to engage customers? 

• ​People: How do we retrain CS teams to transition from periodic engagements (anchored on regular touchpoints and building relationships) to signal-based proactive engagements (anchored on efficiently delivering outcomes, change management and trust building)

​We will have plenty of food and time for quality discussions. Register now and Join us!

​Agenda:

​12:00-12:15: Checkin and Lunch

​12:15-1:30p: Interactive Session Moderated by Sunil

​1:30-1:45p: Statisfy Update

​1:45p Onwards: Networking

​You don’t want to miss this one. Register now and Join us!