Cover Image for πŸš€ Business+AI Lab: Unlock the Future of Customer Service with GenAI-Powered Chatbot
Cover Image for πŸš€ Business+AI Lab: Unlock the Future of Customer Service with GenAI-Powered Chatbot
Avatar for Business+AI
Presented by
Business+AI

πŸš€ Business+AI Lab: Unlock the Future of Customer Service with GenAI-Powered Chatbot

Registration
Past Event
Welcome! To join the event, please register below.
About Event

β€‹πŸ€– Build-A-Bot Workshop

​A Business+AI Γ— Axrail Γ— AWS Collaboration


β€‹πŸ“Œ About the Session

​Reimagine how your business handles customer support, automate the routine, empower your team, and delight your customers. In this exclusive hands-on lab session, you'll set up your own GenAI-powered chatbot to resolve FAQs and handle internal queriesβ€”all within minutes.


​πŸ‘₯ Who Should Attend

β€‹βœ”οΈ Customer Service Managers looking to enhance support efficiency
βœ”οΈ Business Owners wanting to scale customer support operations
βœ”οΈ IT Leaders interested in implementing AI solutions
βœ”οΈ Operations Managers seeking to automate routine queries
βœ”οΈ Support Team Leaders aiming to optimize team productivity


β€‹βœ¨ Why You Should Join

β€‹πŸ”Ή Get hands-on experience with GenAI implementation
πŸ”Ή Learn best practices from AWS and Axrail experts
πŸ”Ή Receive 3 months FREE access to the platform
πŸ”Ή Network with other forward-thinking businesses
πŸ”Ή Transform your customer service operations


β€‹πŸŽ― What You'll Learn

β€‹βœ”οΈ Set up an enterprise-grade GenAI chatbot
βœ”οΈ Integrate real-time knowledge retrieval
βœ”οΈ Handle repetitive queries automatically
βœ”οΈ Free up your customer service team for complex issues
βœ”οΈ Maintain conversation context and route complex issues


β€‹πŸ› οΈ What You Need to Bring

β€‹βœ”οΈ A FAQ document with a list of Q&As you want your chatbot to handle
βœ”οΈ Your AWS account ID (Brand New Account with work email only)
βœ”οΈ Your laptop (for seamless setup!)

​Note: You can create a new AWS account with your work email even if your company is already an AWS customer.


β€‹πŸŽ Special Offer

​The best part? It's FREE for 2 whole months! Don't miss this opportunity to experience the power of GenAI and elevate your customer service capabilities.


​ℹ️ Terms & Conditions

  1. ​The trial is limited to one (1) AWS account per company.

  2. ​The AWS account must be registered using a company email address to be eligible for the workshop trial.

  3. ​The AWS account must be new and not part of any existing AWS Organization, to prevent interruption to existing workloads.

  4. ​Do not use any AWS account with existing workloads. This ensures a clean environment and prevents interference with current operations.

  5. ​The AWS account must be able to join Axrail's billing organization to allow all trial usage to be billed to Axrail. (This step will be completed during the workshop.)

  6. ​The participant must have full access to the AWS account.

  7. ​The trial is not eligible for public sector and university.

  8. ​Failure to meet any of the above requirements may result in rejection of the participant's request, as any charges incurred may be billed to the credit card linked to the participant's AWS account.


β€‹πŸ“‹ Workshop Agenda

​2:00pm - 2:15pm
Introduction
Introduction to the workshop, and what will be covered

​2:15pm - 4:45pm
Hands-On Deployment
Deploy the GenAI chatbot and Amazon Q

​4:45pm - 5:30pm Discussion & Q&A Discuss with customer for potential use cases and answer their questions


β€‹πŸ“ Event Details

​Date: 1st July 2025
Time: 2:00pm - 5:30pm
Venue: AWS Singapore


β€‹πŸ‘¨β€πŸ« Expert Guidance

​You'll receive step-by-step guidance from Axrail solution architects and AI specialists. By the end of the session, you'll have your very own chatbot, powered by enterprise-grade generative AI and integrated with real-time knowledge retrieval.


β€‹πŸ“ Registration

​Spots are limited! Register now to secure your place.

​Priority registration is available for Business+AI members. Non-members can join by signing up for a free standard membership at www.businessplusai.com/membership.


​ℹ️ About the Organizers

​Business+AI is a community of forward-thinking business leaders leveraging AI to drive growth and efficiency.

​Axrail specializes in enterprise-grade AI solutions that transform business operations.

​AWS is the world's most comprehensive and broadly adopted cloud platform.

​Join us to transform your customer service with AIβ€”powered by Axrail and AWS.

Location
Amazon Web Services Singapore Pte Ltd (SIN18) Office
2 Central Blvd, Singapore 018916
Avatar for Business+AI
Presented by
Business+AI