

π Business+AI Lab: Unlock the Future of Customer Service with GenAI-Powered Chatbot
βπ€ Build-A-Bot Workshop
βA Business+AI Γ Axrail Γ AWS Collaboration
βπ About the Session
βReimagine how your business handles customer support, automate the routine, empower your team, and delight your customers. In this exclusive hands-on lab session, you'll set up your own GenAI-powered chatbot to resolve FAQs and handle internal queriesβall within minutes.
βπ₯ Who Should Attend
ββοΈ Customer Service Managers looking to enhance support efficiency
βοΈ Business Owners wanting to scale customer support operations
βοΈ IT Leaders interested in implementing AI solutions
βοΈ Operations Managers seeking to automate routine queries
βοΈ Support Team Leaders aiming to optimize team productivity
ββ¨ Why You Should Join
βπΉ Get hands-on experience with GenAI implementation
πΉ Learn best practices from AWS and Axrail experts
πΉ Receive 3 months FREE access to the platform
πΉ Network with other forward-thinking businesses
πΉ Transform your customer service operations
βπ― What You'll Learn
ββοΈ Set up an enterprise-grade GenAI chatbot
βοΈ Integrate real-time knowledge retrieval
βοΈ Handle repetitive queries automatically
βοΈ Free up your customer service team for complex issues
βοΈ Maintain conversation context and route complex issues
βπ οΈ What You Need to Bring
ββοΈ A FAQ document with a list of Q&As you want your chatbot to handle
βοΈ Your AWS account ID (Brand New Account with work email only)
βοΈ Your laptop (for seamless setup!)
βNote: You can create a new AWS account with your work email even if your company is already an AWS customer.
βπ Special Offer
βThe best part? It's FREE for 2 whole months! Don't miss this opportunity to experience the power of GenAI and elevate your customer service capabilities.
ββΉοΈ Terms & Conditions
βThe trial is limited to one (1) AWS account per company.
βThe AWS account must be registered using a company email address to be eligible for the workshop trial.
βThe AWS account must be new and not part of any existing AWS Organization, to prevent interruption to existing workloads.
βDo not use any AWS account with existing workloads. This ensures a clean environment and prevents interference with current operations.
βThe AWS account must be able to join Axrail's billing organization to allow all trial usage to be billed to Axrail. (This step will be completed during the workshop.)
βThe participant must have full access to the AWS account.
βThe trial is not eligible for public sector and university.
βFailure to meet any of the above requirements may result in rejection of the participant's request, as any charges incurred may be billed to the credit card linked to the participant's AWS account.
βπ Workshop Agenda
β2:00pm - 2:15pm
Introduction
Introduction to the workshop, and what will be covered
β2:15pm - 4:45pm
Hands-On Deployment
Deploy the GenAI chatbot and Amazon Q
β4:45pm - 5:30pm Discussion & Q&A Discuss with customer for potential use cases and answer their questions
βπ Event Details
βDate: 1st July 2025
Time: 2:00pm - 5:30pm
Venue: AWS Singapore
βπ¨βπ« Expert Guidance
βYou'll receive step-by-step guidance from Axrail solution architects and AI specialists. By the end of the session, you'll have your very own chatbot, powered by enterprise-grade generative AI and integrated with real-time knowledge retrieval.
βπ Registration
βSpots are limited! Register now to secure your place.
βPriority registration is available for Business+AI members. Non-members can join by signing up for a free standard membership at www.businessplusai.com/membership.
ββΉοΈ About the Organizers
βBusiness+AI is a community of forward-thinking business leaders leveraging AI to drive growth and efficiency.
βAxrail specializes in enterprise-grade AI solutions that transform business operations.
βAWS is the world's most comprehensive and broadly adopted cloud platform.
βJoin us to transform your customer service with AIβpowered by Axrail and AWS.